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Emotional Intelligence

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Madrid 11-03-2019

Emotional Intelligence


The course on EI teaches the delegates a set of core skills to become better at managing themselves and others. Emotional skills can easily come to distinguish individuals from the rest and lead them to a much more rewarding and successful life. This course covers all the fundamental competencies within EI and by using extensive and elaborate exercises, prepares the delegates to face the real life issues armed with the new emotional and practical skills.

Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success.  It has been shown that, Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. In others words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others and so on than to become better only at a specific technical skill. Consider the following selection of quotes and studies:

“Comparing the three domains, I found that for jobs of all kinds, emotional competencies were twice as prevalent among distinguishing competencies as were technical skills and purely cognitive abilities combined. In general the higher a position in an organization, the more EI mattered: for individuals in leadership positions, 85 percent of their competencies were in the EI domain.”, Daniel Goleman

Sales people hired based on emotional skills for a furniture retailer had half drop-out rates in comparison with those who were hired with the old company hiring process (Hay/McBer Research and Innovation Group, 1997).

Software developers are generally highly competent on the IQ part which is perhaps why they can benefit greatly from EI training. Software developers who received EI or were good at emotional skills could develop software three times faster than others.

A number of sales agents at L’Oreal were selected based on certain emotional competencies. They performed significantly better than salespeople who were chosen based on the company’s old selection procedure.

Some people have read the classic books on EI and think the concept is great, but still wonder what it really means in practice for them. A trainer may think, this is great stuff, but how am I supposed to teach it. The Emotional Intelligence course presented here aims to satisfy both sets of needs.

The best way to learn Emotional Intelligence is through group interactions and in a controlled environment such as a training course. This course is designed to cover critical competencies within EI and train the delegates to become much more skilled in EI. Questionnaires, individual exercises, group practicals and home exercises are provided to make sure the delegates get an all around training and can immediately benefit from the skills.

You, your staff and your team mates can hugely benefit from the information, methods and skills provided in this course. The EI course can pay huge dividends later on especially in situations where your team is under stress due to deadlines, demanding clients or intense and unproductive meetings. Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations.

If you are a trainer, the content is all you need to run a one-day course on EI. Comprehensive workbook and trainer notes allow you to fully understand the course and quickly prepare yourself for delivery. Course guidelines and reading references provide further guidance for the interested trainer who wants to master the subject before running the course.  The EI training course material is fully editable and you can easily customise the course to suite your own training needs and time available.

Who should attend?


Available Dates

Venue Date Duration  
Dubai 02-03-2019 1 More Info
London 16-03-2019 1 More Info
Dubai 30-03-2019 1 More Info
Munich 13-04-2019 1 More Info
Dubai 27-04-2019 1 More Info
Prague 11-05-2019 1 More Info
Munich 25-05-2019 1 More Info
Prague 08-06-2019 1 More Info
Munich 22-06-2019 1 More Info
London 06-07-2019 1 More Info
Zurich 20-07-2019 1 More Info
Prague 03-08-2019 1 More Info
Madrid 17-08-2019 1 More Info
Istanbul 31-08-2019 1 More Info
Istanbul 14-09-2019 1 More Info
Stockholm 28-09-2019 1 More Info
Dubai 12-10-2019 1 More Info
Munich 26-10-2019 1 More Info
Frankfurt 09-11-2019 1 More Info
Dubai 23-11-2019 1 More Info
Istanbul 07-12-2019 1 More Info
Zurich 21-12-2019 1 More Info
Dubai 04-01-2020 1 More Info
Istanbul 18-01-2020 1 More Info
Frankfurt 01-02-2020 1 More Info
Stockholm 15-02-2020 1 More Info
Munich 29-02-2020 1 More Info
Madrid 14-03-2020 1 More Info
Dubai 28-03-2020 1 More Info
Madrid 11-04-2020 1 More Info
Prague 25-04-2020 1 More Info
Munich 09-05-2020 1 More Info
Zurich 23-05-2020 1 More Info
Prague 06-06-2020 1 More Info
Dubai 20-06-2020 1 More Info

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