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Handling a Challenging Customer

Course Enquiry

Madrid 11-03-2019
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Handling a Challenging Customer

Overview

Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.

With The Handing A Challenging Customer course, your participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.  Through this course, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.

Who should attend?

Anyone

Available Dates

Venue Date Duration  
Madrid 11-03-2019 1 More Info
Madrid 08-04-2019 1 More Info
Prague 06-05-2019 1 More Info
Stockholm 03-06-2019 1 More Info
Stockholm 01-07-2019 1 More Info
Istanbul 29-07-2019 1 More Info
Istanbul 26-08-2019 1 More Info
Dubai 23-09-2019 1 More Info
London 21-10-2019 1 More Info
London 18-11-2019 1 More Info

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