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Handling a Challenging Customer

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Madrid 2019-03-11
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Handling a Challenging Customer

Overview

Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.

With The Handing A Challenging Customer course, your participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.  Through this course, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.

Who should attend?

Anyone

Available Dates

Venue Date Duration  
Madrid 2019-03-11 1 More Info
Madrid 2019-04-08 1 More Info
Prague 2019-05-06 1 More Info
Stockholm 2019-06-03 1 More Info
Stockholm 2019-07-01 1 More Info
Istanbul 2019-07-29 1 More Info
Istanbul 2019-08-26 1 More Info
Dubai 2019-09-23 1 More Info
London 2019-10-21 1 More Info
London 2019-11-18 1 More Info

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